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Shipping

All products are shipped with DHL international express.

Shipping locations

We offer free shipping with DHL express to the US, Canada, Australia and most other counties.

Shipping time

Shipping time for most countries is 4-8 business days, with 1-2 business days handling time. So after you place your order it should arrive within a total of 5-10 business days.

Tracking

We provide detailed tracking for every order. Once your order has been dispatched you will receive your personal tracking number via email.

Taxes and duties

A small percentage of the orders we ship may be subject to import duties and taxes, which are levied once a shipment reaches the destination country. If you do receive a message from customers please contact us and we will be able to resolve the situation for you. You are not responsible for duties that occur.

Returns

Our return policy lasts for 60 days of you receiving your order. We cannot guarantee a refund or exchange after 60 days of your order being delivered. Please do not send your purchase back to the manufacturer.

Refunds

Full refunds or an exchange will be given if the item arrives damaged or the wrong item was sent. In this cases you will not need to return the item and a full refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you are simply unhappy with your product we accept returns for a full refund, in this case a full refund will be provided once the item has been returned and inspected. We do not cover the cost of return shipping for items that are not damaged.

We are only able to issue a refund back to your original payment method. In any other cases we will issue a store credit.

Exchanges

We accept exchanges on all products.

Exchanges due to shoe sizing

We highly encourage to measure your foot then follow our accurate shoe size chart to know your exact size. If you are unsure of your shoe size please contact us first and we will be happy to help find you the perfect fit. In case of an exchange due to shoe sizing we do offer a refund on exchange costs back to your original payment method.

Shipping

All shipping information is provided once you request your return through our easy return centre.