Refund policy
Returns
We accept returns and exchanges within 30 days of you receiving your order. We cannot guarantee a refund or exchange after 30 days of your order being delivered.
Return shipping
We offer return facilities in the United states and Australia.
As a small independent brand, we’re unfortunately unable to provide free return labels at this time. We truly appreciate your understanding and encourage you to choose the most affordable shipping option that works best for you.
All shipping information is provided once you request your return through our easy return form.
Refunds
We accept returns for a full refund, in this case a full refund will be provided once the item has been returned and inspected. Unfortunately as a small independent company, we do not have the capacity for free returns labels, however you can arrange the most affordable shipping method.
Full refunds or an exchange will be given if the item arrives damaged or the wrong item was sent.
We are only able to issue a refund back to your original payment method. In any other cases we will issue a store credit.
We do not refund any tariffs or duties paid.
Exchanges
We accept exchanges on all products except final sale products.
In the case of an exchange due to shoe sizing we can issue a store credit matching your return shipping cost.
Returns for USA
We kindly ask for your understanding that refunds cover the product price only. Shipping fees and any duties or tariffs are non-refundable, as these are paid directly to shipping carriers and customs authorities.
Final sale products
In the case of final sale products we do not accept returns or exchanges.